"So far the service and response from ATM Systems has been great. Very
timely and very professional."
"With regards to the feedback, please be informed that your support is
excellent and most of the Hotel's ATM issues are handled in a timely
manner. Your contacts are easily reached and our calls returned."
“He said that the service we are providing them is great! They say anytime
there is a problem, after they call there is a tech there within 15-20mins. Said
that the machine is very dependable and that they are very happy.”
“He said that he thinks the service is great and they never have any
problems. He said that he really thinks it is an asset to the hotel. Before our
ATM was put in he had to send them 2 blocks away to the nearest ATM, and
the guest were not happy about that.”
“Said that he is very happy with the ATM. Says that it is such a convenience
for the guests and employees. He is very pleased, and feels that now that
they have the ATM it has really filled void in service that was at the hotel.”
“He stated that our service is great. That he has worked with us at the last 2
properties where he has worked. He said that there are very rarely problems,
but when there are we take care of them quickly. He was happy because
someone was there today doing preventative maintenance.”
“She said that she was happy with the whole process with our company.
Everything was great from working on the contract with Ken to transitioning
to the working machine with Charlie. She thinks that the equipment is great.
She also thinks that working with us has increased their transactions and
revenue. Says that old machine looked like " it belonged at a 7-11". She has
also recommended us to her parent managing company and hopes that they
will also transition to us.”
"I have been very happy with the service that your company has been
providing us with here at The Parkway Hotel. We have never run out of
money, the machine looks great, and have not had any problems with the
machine. The company that we used prior to yours we had problems with
their ATM all of the time. When we would call them they did not send
anyone out to us they would give us instructions over the phone how to fix it
ourselves! So needless to say that your service has been a delight."
"ATM Systems and the Hamilton have been great partners. Your ATM looks
great in our lobby area."
“She said that it has been great. That our ATM is so much better than the
one with their previous provider. That our machine hardly ever goes down,
and the old one did all the time. They also said that our response time was so
much faster, and that she is just all around really pleased with us.”
"It's really a low maintenance item for us so I don't have much to say. Install
and sales support was great!"
"We love the ATM so far. We of course have had no problems with it. It has
a great look about it. It matches our front desk very well. The only way that
we could be happier is if it gave us free money!!!”
